Website Legal Terms and Conditions (“Terms and Conditions”)

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR USE OF THIS WEBSITE AND YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. BY ACCESSING OR USING THIS WEBSITE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

This website is owned and operated by Tribe of Lambs Inc, operating as Tribe of Lambs, ToL, the Tribe and tribeoflambs.com (hereafter “ToL”). This website is provided as is and is accessed and used by you at your own risk. Although reasonable efforts are used to ensure that the website is current and contains no errors or inaccuracies, Tribe of Lambs makes no representations, warranties or guarantees that the information, content or materials included in this website will be error-free or completely accurate or current at all times, or at any time. ToL controls this website from its offices within Alberta, Canada. You agree that (a) all matters relating to access to, use of, or purchases through this website will be governed by the laws of Alberta and the federal laws of Canada applicable to Alberta; the courts of Alberta have jurisdiction; (c) the United Nations Convention on Contracts for the International Sale of Goods will not apply; and (d) you are responsible for complying with all local laws. 
These Terms and Conditions, constitute the entire agreement between ToL and you pertaining to the use of this website.

Tribe of Lambs may modify these Terms and Conditions from time to time, for any reason, by posting revised Terms and Conditions on this website. Please review these Terms and Conditions from time to time so you will be apprised of any changes. If you continue to use this website after the revised Terms and Conditions have been posted, you will be deemed to have agreed to them.

All trademarks, service marks, trade names and photography are the property of tribeoflambs.com, Tribe of Lambs and affiliates of ToL. No use of these may be made without the prior written consent from tribeoflambs.com. The logo, designs, advertisements, and photographic images described or displayed on the site are the intellectual property of tribeoflambs.com and may not be used without written permission.

Certain other trademarks, trade names, words, logos, slogans and images depicted on this website are the property of their respective owners. Use of any such property, except as expressly authorized, shall constitute a violation of the rights of the owner of the property. 
You agree that you will not distribute the Content for any purpose including without limitation compiling an internal database, redistributing or reproduction of the Content by the press or media or through any commercial network, cable or satellite system, or create derivative works of, reverse engineer, adapt, translate, transmit, arrange, modify, copy, publish, or make available to any person or otherwise use, either directly or indirectly, the Content in whole or in part, in any form or by any means whatsoever. You shall not permit, allow or do anything that would infringe or otherwise prejudice the intellectual property rights of or its licensors or allow any third-party to access the Content. These restrictions set forth in these Terms and Conditions shall not apply to the limited extent that they are prohibited by applicable law.

By using this site, you assume full necessary servicing or repairs of any equipment you use in connection with your use of this site, and that tribeoflambs.com shall not be liable for any damages of any kind related to your use of this site.

This website may contain links to other websites. All such other websites are independent from this website and from ToL. Tribe of Lambs has no control over, and expressly disclaims any liability for, such websites or their contents. The provision of any link does not constitute an endorsement of such linked website by ToL. Tribe of Lambs is not responsible for web streaming or any other form of transmission received from any third party website nor is ToL responsible if the third party website is not working appropriately.  Any transactions that take place between you and the third party are directly with the third party and ToL shall not be held responsible for any loss or damage that you may incur as a consequence thereto. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

Your use of (or inability to use) this website and the Content is at your own risk. You agree that your sole remedy in the event of any problem with your use is to cease using this website.  In no event shall ToL or any of its directors, employees, agents and representatives and their respective successors and assigns be liable for any loss or damages whatsoever arising out or related to access to or use of this website or any other website linked to this website or the Content, regardless of whether such loss or damages are based on warranty, contract, tort (including negligence), strict liability, products liability or other theories of liability, including without limitation liability for direct, indirect, special, punitive, incidental or consequential damages.
 ToL is not responsible for late, lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable network connections, failed, incomplete, garbled or delayed computer transmissions, online failures, hardware, software or other technical malfunctions or disturbances or any other communications failures or circumstances affecting, disrupting or corrupting communications.
 ToL assumes no responsibility, and shall not be liable, for any damages to, or any viruses affecting your computer equipment or other property on account of your access to or use of this website or your downloading of any materials, data, text, images, video or audio from this website.

All orders and purchases made through this website are subject to the following.

You agree to pay for all charges noted herein as payable by you.  All prices listed on this website are in Canadian dollars and all charges will be processed in Canadian dollars.

While ToL takes great care to ensure its advertising is accurate, errors and/or inaccuracies may occur. ToL may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items.

All prices listed on this website are subject to confirmation. ToL will notify you by email within two (2) business days of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an email within two (2) business days of completing a purchase order, ToL is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by email with confirmation of your intention to purchase the item at the confirmed price

You may only purchase or order items for non-commercial and lawful purposes and any other use is not permitted. You must be 18 years of age or older to purchase from the website. ToL reserves the right to limit the quantities of items which you, your family or any group can purchase; to reject, correct, cancel or refuse orders; and to determine accounts in its discretion including, without limitation, if ToL believes that customer conduct contravenes applicable law or is harmful to the interests of ToL or its representatives, agents, contractors, suppliers or licensees.

ToL will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, ToL will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, ToL will notify you as soon as possible.

If any item listed or shown for purchase through the website is no longer available in ToL’s inventory, the website will display a warning message to alert consumers. The website will display a “Sold” message.  For non-replenishable items, the website will display a “Sold” message and will be removed for purchase from the website within seven (7) days of the appearance of the warning message. 
When an item is replenishable and ToL expects to receive further shipments, the item will update the product description to read “coming soon” or “pre-order”.

To protect you and ToL from fraudulent transactions, ToL may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the “bill to” address you provide matches your credit card address.

If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee (not according to the shipping table). The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.

To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold harmless ToL and its affiliates and related companies, and each of their respective directors, officers, employees, agents and representatives from and against all claims, liability, losses, damages, expenses, and costs, arising out of your use of this website or your breach of the Terms and Conditions.

Any suggestions, feedback, ideas or communication you provide us will help us achieve this goal. Consequently, if you are on our mailing list, we may send you optional surveys, contests or promotions. However all the non-personal information collected will be the property of tribeoflambs.com.

Thank you,

The Tribe

FAQ

Please have a look to see if your question is one of our most Frequently Asked Questions. If you don’t see an answer to your question, please don’t hesitate to send us an email! We love hearing from our Tribe!

Tribe of Lambs works diligently to process and get orders out to within 24 hours of an order being placed (during the work week). This schedule may take longer during busier periods when ToL makes its best effort to ship within 48 hours. When a product is out of stock, ToL will notify the purchaser and ship it as soon as possible once the product is restocked.

ToL does our best to ensure packages are delivered ASAP, and shipping times vary depending on the destination. Once a package is shipped Tribe of Lambs has no control over delivery times. ToL also has no control over possible delays in the receiving country’s customs office. By placing an order with Tribe of Lambs, you accept the risk that shipment will vary and may be delayed.

On occasion, heavy or irregularly sized items require additional shipping costs. In this case, customers will be contacted via email and asked to pay the additional shipping and handling charges. The item will be shipped once the payment is received.

Shipping rates do not include import or duty fees; which may be charged when the package reaches its destination country. ToL does not estimate fees associated with import and duty, as they are levied by each country’s customs authorities.

Tribe of Lambs is not responsible for any direct or indirect damages occurring as a result of the services we provide. All items are purchased at your own risk. You must directly address the shipping company for any damage caused during shipping. ToL will provide you with tracking information for your order and contact information for the shipping company as needed and requested. Please note that international orders are shipped via regular airmail and do not come with a tracking number. We do not assume any responsibility for lost packages.

Shipping fees are not refundable on Returns or Exchanges.